NL-Lab adheres to the General Data Protection Regulation (AVG). Personal data is processed in accordance with the legal provisions as required by the Personal Data Protection Act, and as of May 25, 2018, the General Data Protection Regulation. More information about the AVG can be found on the website of the Personal Data Authority.

When executing agreements between NL-Lab and its customers, we need personal data for contact, verification of identity, payment details and feedback on test results.

Some of the data is also used for scientific analysis of test results. Here only the necessary data are used, namely test results, very limited clinical information but certainly no personal data.

As a company, we want to provide our customers with services that meet their needs. To do this, we use data to keep in touch, for example to send newsletters.

In addition, NL-Lab processes personal data of employees necessary for normal business operations.

NL-Lab ensures that as few people as possible have access to personal data. The computer systems where personal data is stored are only within NL-Lab's premises. These data are on secure hardware.

Your personal data will not be kept longer than necessary for the purposes described in this privacy statement or on the website, except for those cases where NL-Lab is required by law to keep the data.

Website

NL-Lab uses functional, analytical and tracking cookies. These cookies are only used for technical functions such as the correct and optimal functioning of the website and for example keeping track of preferences and/or delivering customized content. You can opt out of cookies by setting your Internet browser to no longer store cookies. In addition, you can also delete any information previously stored via your browser settings.

You have the right to ask us for access to the personal data we process about you. In doing so, you can:

• have your personal data (such as your address) completed, corrected or deleted;
• Object to the processing of any or all of your personal data;

In the case of a request, we will provide you with information about the actions we have taken in response to your request as soon as possible, but in any event within one month of receiving your request. You always have the right to file a complaint with NL-Lab and/or the Personal Data Authority.

Changes to our privacy policy

NL-Lab may modify this privacy policy from time to time by posting an update to this version on its website. If you want to stay informed about this, we recommend that you visit NL-Lab's website regularly.